Privacy Policy
How Granton Power collects, uses, and protects your personal information.
1. Who We Are
Granton Power is a fully integrated engineering solutions provider headquartered at UHMG Complex, Ntinda, Plot 20, Martyrs' Cres, Kampala, Uganda. We provide commercial solar PV, energy storage, water pumping, irrigation, street lighting, and consultancy services across East Africa.
When you use our website (grantonpower.com) or contact us, we may collect certain personal information. This policy explains what we collect, why we collect it, and how we handle it.
2. Information We Collect
We collect information in the following ways:
- Information you provide directly — when you fill out a contact form, request a quote, or send us an email. This may include your name, company name, email address, phone number, and project details.
- Information collected automatically — when you visit our website, we may collect standard server log data such as your IP address, browser type, pages visited, and time of visit. We use this to understand how our site is used and to improve it.
- Communications — if you email us or call us, we retain those communications in order to respond to you and maintain records of our engagement.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries and provide quotations for our services
- To fulfil contracts and deliver services to clients
- To communicate with you about projects, updates, or relevant information
- To improve our website and understand how visitors interact with it
- To comply with legal or regulatory obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contractual necessity — to fulfil a contract or respond to a pre-contractual request
- Legitimate interests — to operate and improve our business and website
- Legal obligation — where required by applicable law
- Consent — where you have explicitly provided consent, which you may withdraw at any time
5. Data Sharing
We do not share your personal information with third parties except in the following circumstances:
- With service providers who assist us in operating our business (e.g., email hosting, website services) — these providers are bound by confidentiality obligations
- Where required by law, regulation, or court order
- In connection with a merger, acquisition, or sale of business assets, where data may be transferred as part of that transaction
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry and quote data is typically retained for up to 3 years. Client project data is retained for the duration of the contract and for a reasonable period thereafter for legal and business record purposes.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to correct inaccurate or incomplete data
- The right to request deletion of your data
- The right to object to or restrict certain processing
- The right to data portability
To exercise any of these rights, please contact us at info@grantonpower.com. We will respond within a reasonable timeframe.
8. Website Cookies
Our website may use essential cookies to ensure basic functionality. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and, where required, seek your consent.
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: info@grantonpower.com
- Phone: +256 777 107 884
- Address: UHMG Complex, Ntinda, Plot 20, Martyrs' Cres, Kampala, Uganda